Terms and Conditions

Quantum Key Institute Terms and Conditions

Effective date: 13 May 2026

Last updated: 13 May 2026

1. Acceptance & Scope

These Terms and Conditions ("Terms") govern your access to and use of websites, funnels, lead magnets, content, social media properties, and free or pre-enrolment resources operated by Quantum Key Institute Pty Ltd (ABN 93 684 008 366) ("Quantum Key Institute", "we", "us", "our").

By accessing or using any of our websites, content, or services, you agree to be bound by these Terms. If you do not agree, you must not access or use our services.

1.1 Relationship to the Client Agreement

Where you enrol in a Quantum Key Institute program (including but not limited to the Quantum Key Practitioner Training, the Quantum Key Accelerator, and the Business Incubator), your enrolment is governed by the Client Agreement & Terms of Enrolment that you sign at the point of enrolment (the "Client Agreement"). The Client Agreement contains the specific terms relating to your enrolment, including fees, payment plans, refunds, certification, the First Client Guarantee, intellectual property, the event participation waiver, and privacy and data handling.

To the extent of any inconsistency between these Terms and the Client Agreement, the Client Agreement prevails in relation to your enrolment.

1.2 Relationship to the Privacy Policy and Event Waiver

Our Privacy Policy explains how we collect, use, and disclose your personal information and forms part of these Terms. Our Event Waiver applies to your participation in our events and activities and is acknowledged as part of your enrolment and event registration.

2. Eligibility

You must be at least 18 years of age to access our services and to enrol in any of our programs. By accessing or using our services, you represent that you are 18 years of age or older.

3. Use of Our Websites & Content

3.1 Permitted Use

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use our websites, free content (including lead magnets, blog posts, podcasts, videos, and downloadable resources), and other publicly available resources for your personal, non-commercial use only.

3.2 Prohibited Conduct

You must not, and must not attempt to:

• Use our websites or content for any unlawful, fraudulent, harmful, or abusive purpose

• Copy, reproduce, distribute, sell, sublicense, publish, broadcast, modify, adapt, translate, or create derivative works of our content (including lead magnets, recorded videos, written content, and training materials), in whole or in part, without our prior written consent

• Use our methodologies, frameworks, content, or branding to create, deliver, or market a competing program, course, certification, or product

• Scrape, crawl, harvest, or extract data from our websites or platforms by automated means, or use any robot, spider, or other automated device to access our services without our prior written consent

• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure of any platform we operate

• Circumvent, disable, or interfere with security features, authentication mechanisms, access controls, or rate limits of our websites or services

• Introduce viruses, malware, or other malicious code, or otherwise interfere with the proper functioning of our websites or services

• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

• Use our services in any manner that could damage, disable, overburden, or impair our infrastructure or interfere with another user's use of our services

• Collect or harvest personal information of other users without their consent

3.3 Account Security

Where we provide you with an account, login, or access credentials, you are responsible for maintaining the confidentiality of those credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised access or suspected breach of your account. You must not share access credentials with any other person.

4. Intellectual Property

4.1 Our Intellectual Property

All content, materials, curriculum, frameworks, processes, methodologies, scripts, recordings, software, tools, templates, trademarks, logos, brand elements, and other intellectual property made available through our websites, programs, and services ("QKI Content") is owned by Quantum Key Institute Pty Ltd or licensed to us, and is protected by Australian and international intellectual property laws. The Quantum Key Institute name, the QKI logo, and the names of our programs and methodologies are trademarks of Quantum Key Institute Pty Ltd.

Except as expressly permitted in these Terms or your Client Agreement, you may not use, copy, modify, distribute, or otherwise exploit any QKI Content without our prior written consent.

4.2 Free Content & Lead Magnets

Free content (including but not limited to lead magnets, downloadable resources, masterclasses, podcasts, blog posts, and free video training) is provided for your personal use only. You may not redistribute, resell, publish, or otherwise share free content without our prior written consent. Each lead magnet, resource, or piece of free content may have additional terms set out at the point of download, which apply in addition to these Terms.

4.3 User-Generated Content

Where you submit content to us (including comments, testimonials, reviews, forum or community posts, video submissions, photographs, or any other material) through our websites, funnels, social media properties, or community platforms ("User Content"), you:

• Represent that you own or have all necessary rights to the User Content and that the User Content does not infringe the rights of any third party

• Grant Quantum Key Institute a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable licence to use, reproduce, edit, adapt, publish, broadcast, distribute, and create derivative works of the User Content for any business purpose, including marketing, promotion, advertising, training, and operations

• Acknowledge that we are not obliged to publish, retain, or moderate User Content, and we may remove, edit, or refuse to publish User Content at our discretion

The marketing licence granted in your Client Agreement governs use of content shared by you within our community and program; this clause covers User Content submitted outside the enrolled program context.

4.4 Copyright Complaints

If you believe that any content available through our services infringes your copyright, please contact us at [email protected] with details of the alleged infringement and we will investigate.

5. Marketing Claims & Results Disclaimer

Quantum Key Institute provides education, coaching, and training services. Any income figures, business results, client acquisition numbers, transformation outcomes, or other results referenced in our marketing materials (including testimonials, case studies, and statistics) represent individual outcomes and are not typical, not guaranteed, and not representative of what every client will achieve. Your results will depend on your effort, implementation, personal circumstances, experience, market conditions, and factors outside of our control.

Nothing in our marketing materials, websites, or content constitutes medical, psychological, psychiatric, financial, or legal advice. Our content is general in nature and is not a substitute for professional advice. You should seek qualified professional advice in any area where such advice is appropriate to your circumstances.

Quantum Key Institute makes no representation, warranty, or guarantee regarding any specific income, business success, client acquisition, health, transformation, or other outcome that you may experience as a result of engaging with our content, services, or programs.

6. Third-Party Links, Tools & Integrations

Our websites and services may include links to, or integrations with, third-party websites, platforms, tools, or services. These third-party properties are not operated by Quantum Key Institute. We do not endorse them, are not responsible for their content, terms, or privacy practices, and are not liable for any loss or damage you suffer in connection with your use of them. Your use of any third-party property is at your own risk and is governed by the third party's own terms and privacy policy.

7. Availability & Service Changes

We do not guarantee uninterrupted, error-free, or continuous availability of our websites, content, or services. We may experience outages, downtime, or interruptions due to maintenance, technical issues, third-party platform failures, or factors outside our control. We reserve the right to modify, suspend, or discontinue any part of our websites or services at any time, with or without notice.

8. Disclaimer & Limitation of Liability

8.1 Disclaimer of Warranties

To the maximum extent permitted by law, our websites, content, and services are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, and non-infringement.

8.2 Limitation of Liability

To the maximum extent permitted by law, Quantum Key Institute, its directors, officers, employees, contractors, facilitators, and affiliates will not be liable for any indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to loss of profits, loss of business, loss of revenue, loss of data, loss of reputation, or loss of opportunity, arising out of or in connection with your access to or use of our websites, content, or services.

Our total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of our free content, websites, or pre-enrolment services is limited to one hundred Australian dollars (AUD $100). Where you are enrolled in a program, our liability in respect of that program is governed by the limitation of liability provisions of your Client Agreement, not this clause.

8.3 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot lawfully be excluded. Where we are liable under a consumer guarantee that cannot be excluded, our liability is limited (at our option) to the resupply of the relevant service or the payment of the cost of having the service resupplied.

9. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless Quantum Key Institute, its directors, officers, employees, contractors, and affiliates from and against any claims, demands, losses, damages, costs, and expenses (including reasonable legal costs on an indemnity basis) arising out of or in connection with:

• Your breach of these Terms

• Your misuse of our websites, content, or services

• Your infringement of any third-party intellectual property or other right

• Your violation of any applicable law

10. Dispute Resolution

If a dispute arises out of or in connection with these Terms, both parties agree to first attempt to resolve the matter in good faith through direct communication. If the dispute cannot be resolved within fourteen (14) days of written notice being given by either party, both parties agree to refer the matter to mediation with a mutually agreed mediator before commencing any legal proceedings. The cost of mediation will be shared equally between the parties unless otherwise agreed.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

12. General

12.1 Variation

We may update these Terms from time to time. The current version of these Terms will always be available at our website. Where we make material changes, we will provide notice on our website or by email prior to the changes taking effect. Your continued use of our services following an update constitutes your acceptance of the updated Terms.

12.2 Entire Agreement

These Terms, together with our Privacy Policy, Event Waiver, and (where applicable) your Client Agreement, constitute the entire agreement between you and Quantum Key Institute in relation to your access to and use of our websites, content, and services.

12.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect. Where a provision is found to be unenforceable in part, that provision will be read down to the minimum extent necessary to achieve enforceability.

12.4 Waiver

Failure by Quantum Key Institute to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

12.5 Assignment

You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or sublicense our rights and obligations under these Terms without your consent.

13. Contact Us

For any questions or concerns about these Terms or our services, please contact us at:

• General: [email protected]

• Payments and accounts: [email protected]

• Website: quantumkeyinstitute.com